Terms and conditions

1. Identity of the operator

SUCCES SERVICII INTEGRATE SRL, with its registered office at Bulevardul Chișinău No. 1, Complex Delfinului, 1st Floor, Sector 2, Bucharest, postcode 022141, registered with the Trade Register under no. J2018006844401, CUI (tax identification number) 39359167, EUID ROONRC.J2018006844401 (hereinafter “Succes Grup”, “we” or the “Company”).

Contact details: email [email protected], telephone 0771 430 955.

2. Purpose of this document

This document sets out the terms and conditions for using the website succes-grup.ro (the “Website”) and the general framework for the online marketing, digital marketing and advertorial publishing services provided by the Company (the “Services”). By accessing and using the Website you accept these terms.

3. Use of the website

• The content of the Website is for information purposes and to present the Services;
• The free tools in the Lab (calculators, simulators, generators, previews) and the blog articles are for information purposes: they provide indicative estimates based on assumptions that you can change, do not constitute an offer or a guarantee of results, and do not replace specialist advice (legal, tax or financial);
• It is forbidden to use the Website for unlawful purposes, for abusive automated extraction of content, or in any way that impairs its operation;
• The Company may change the content of the Website at any time, without prior notice.

4. Intellectual property

The content of the Website — text, graphics, logo, structure — is the property of the Company and is protected by copyright law. Reproducing, distributing or commercially using the content without the Company’s written consent is prohibited. Quoting the content, with a link to the source, is permitted within reasonable limits.

5. Contracting for services

• Services are contracted on the basis of a personalised quotation, issued following the client’s request, and a contract or an order accepted in writing (including by email);
• The quotation specifies the services included, the deliverables, the deadlines and the price; Succes Servicii Integrate SRL is not registered as a VAT payer, so the prices displayed or communicated are final and do not include VAT; if our tax status changes, the quotation will state it expressly;
• The advertising budget (Google Ads, Meta Ads, etc.) is paid directly to the platforms and is separate from the management fees, unless the quotation provides otherwise;
• Payment is made by bank transfer, in accordance with the payment terms in the quotation or contract.

6. Nature of online marketing services — limitations

Online marketing services (paid campaigns, social media, websites, email, optimisation) aim to improve the client’s online visibility and results. The client understands and accepts that:

• Results depend on platforms (Google, Meta, search engines, social networks) controlled exclusively by their operators, whose algorithms, policies and prices may change; the Company cannot guarantee exact rankings, sales volumes or cost per result;
• Results also depend on external factors: competition, changes to algorithms or policies, the history of the accounts and of the domain, the quality of the offer, and the client’s implementation of recommendations;
• The Company guarantees that it will provide the Services in line with industry good practice (“white-hat” techniques), with the diligence of a professional.

7. Client’s obligations

• To provide the access and information necessary for the provision of the Services (access to the website, Search Console, Analytics, as applicable);
• Not to request techniques that are contrary to search engine rules;
• To warrant that the client holds the rights to the website and the content made available.

8. Liability

The Company is liable for providing the Services professionally, up to the value of the services contracted. The Company is not liable for: indirect losses, ranking fluctuations caused by algorithm changes, actions of third parties, or interventions by the client on the website that are contrary to the recommendations.

9. Confidentiality and personal data

The processing of personal data is described in the Privacy Policy (GDPR), and local storage in your browser in the Cookie Policy. Clients’ commercial information is treated as confidential.

10. Governing law and disputes

This document is governed by Romanian law. Any disputes shall be settled amicably or, failing that, by the competent courts in Bucharest. Consumers may also contact the ANPC (the Romanian National Authority for Consumer Protection) or alternative dispute resolution (ADR) bodies, as provided by law.

11. Changes to the terms

The Company may update these terms; the current version, with the date of the last update, is permanently published on this page.